Customer Terms & Conditions
This agreement is between Structures beneath software development (SBSD/we/our) and the customer ("you" / "user") making a booking through our online booking system. By using our Services, you agree to these terms.
By using our services the user agrees they have given these terms adequate consideration and accepted them.
Clicking accept to the terms and conditions using a button in the booking process shall also indicate acceptance and due consideration. Service Provided
SBSD shall provide the means (the "Services") for users to create a booking with a tour operator using our services (the "Operator"). This service is provided as is without any warranty or grantee with the user doing so at their own risk and with SBSD not liable for any damages (including but not limited to loss of funds) that may occur as a result of using our services.
By using our services you consent to our use of cookies to provide services. We only use cookies necessary to the functioning of the services, and so there is no way to disable them as that would leave us unable to provide the services outlined in this contract.
Furthermore you agree to the terms and conditions of our payment provider (Stripe) so we may process your transaction. Refunds and Cancellations
The Operator is fully responsible and liable for managing and performing refunds, cancellations and re-bookings. Contact them to do such. By using our services you agree to forfit all right to receive a refund of the small application fee we charge to process the card and make the booking (this varies by operator but is typically 4.5% of the booking fee.). However, we reserve the right to refund the proeccing fee (part of applicaiton fee charged by Stripe to process transaction) at our discression. Access & Use
The only remedy for the user is to not use our Service.
The client agrees to pay a booking fee to SBSD as compensation for using the Services and agrees to the terms and conditions of our Payment Provider, Square.
The user has no right or licence to any of SBSD's intellectual property.
The user is prohibited from:
1. attempting to reverse engineer any part of our Services or user interface, in part or in full.
2. using automated systems (including but not limited to scrapers, spiders and robots) to interact or extract data from SBSD.
3. trying to exceed the default usage allowances provided by the Services
4. Entering data that may damage the Serves
5. Attempting to limit or damage the Services in any way.
If any of these prohibitions are violated the user waivers any right to use these services, as well as any right to a refund, and shall be fully liable for any damages caused by such actions Ownership of Data
All Personal Data (typically limited to name, email, phone, number but in cases where the Operator requests more data may extend up to any data typed by the user that can uniquely identify the user) is yours, but licensed to us for an indefinite period (or until you request its deletion) so we may use it to create your booking and let you travel on the trip you booked.
We will not sell your personal data to third parties, but we may charge the Operator an egress fee to get it should they choose to terminate our relation.
All other data that is not Personal Data that is provided by the user is the exclusive property of SBSD and SBSD maintains exclusive rights over this data. The user may request the deletion of this data, but SBSD reserves the right to refuse this request at our discretion.
To request the deletion of data the user may submit a Request of Deletion form to us (typically an email with that as the header) and we shall delete it in 30 days from revival if it is Personal Data. Term and Termination
This contract shall apply indefinitely after being agreed to. Indemnificaiton
SBSD is not responsible or liable for any damages or consciousnesses that arise from the use of our Services, nor are we responsible or liable for any damages caused by the Operator to the user. Governing law and Jurisdiction
In case of dispute, these Terms are governed and under the jurisdiction of Australian and Queensland law. As such, Any dispute be settled in Cairns City (post code 4870), Queensland.